Privacy & Security

TKQK's Privacy Policy

Your personal information matters to us. We are fully transparent about how we collect, use, and protect your data — everything is laid out clearly here.

Last Updated: January 2026
We protect your Privacy We Protect

Protecting your data at TKQK is our top priority. See our core commitments in the cards below.

Encrypted Data Protection

All your data is protected with SSL/TLS encryption. Data stored on our servers is always kept in an encrypted state.

No Sale of Information to Third Parties

We never sell or share your personal data with third parties unless legally required to do so.

You're in Control

You can request to view, update, or delete your data at any time.

Secure Server Infrastructure

TKQK stores your data in international-standard data centers with 24/7 security monitoring.

Transparent Cookie Policy

We are transparent about which cookies we use and why. You can reject non-essential cookies at any time.

Regular Security Audits

Our systems are regularly audited by third-party security experts to ensure your data remains safe at all times.

TKQK ("We" or "Platform") holds your privacy in the highest regard. This Privacy Policy Explains how we collect your personal information, the purposes for which we use it, and how we keep it secure. By creating an account or using the platform at tkqk, you are deemed to consent to this privacy policy.

If anything in this policy is unclear, please reach out to our support team. We are happy to explain everything in plain language.

1 What Information Do We Collect?

We collect certain information during the registration and service process on the TKQK platform. This information is required to deliver the best gaming experience and to keep your account secure.

Types of Information Example Reason for Collection
Identity Information Full name, date of birth, nationality KYC Verification & Age Confirmation
Contact Information Email, phone number Account Communication & Support
Address Division, district, country Legal Compliance & Verification
Financial Information Bank account, mobile banking number Deposit and Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Information Bet history, game preferences, session duration Responsible Gaming Monitoring

2 How Do We Use Your Information?

TKQK uses the information it collects solely for specific, legitimate purposes. We never use your data for irrelevant or unauthorized activities. The main reasons we use your information are outlined below:

  • Creating, managing, and keeping your account secure.
  • Processing deposits, withdrawals, and financial transactions.
  • Conducting KYC verification and age confirmation to maintain legal compliance.
  • Personalizing your gaming experience and suggesting games you may enjoy.
  • Informing you about relevant promotions and offers (subject to your consent).
  • Detecting and preventing fraudulent activity.
  • Analyzing gaming behavior to ensure responsible gaming.
  • Resolving technical issues and improving the platform.
  • Meeting legal obligations and reporting to regulatory bodies.

Marketing Communications: We only send promotional emails when you have given your consent at registration. You will always have the option to unsubscribe at any time.

3 Data Retention & Duration

TKQK retains your data only for as long as necessary. Information is kept while your account is active and for specified periods as required by law.

  • Active account data: retained for as long as the account remains open.
  • Financial transaction records are retained for a minimum of 5 years after account closure (legal obligation).
  • KYC documents are retained after account closure in accordance with regulatory requirements.
  • If you opt out of marketing, that information is deleted immediately.
  • Technical logs are generally deleted automatically after 90 days.

Your data is stored on our own and trusted third-party secured servers. For international data transfers, we always comply with applicable laws and regulations and ensure appropriate safeguards are in place.

4 Information Sharing & Disclosure

We do not sell or rent your personal data to third parties for commercial purposes. However, limited information may be shared in the following circumstances to operate our services:

  • Payment Processor: Authorized payment gateways for processing financial transactions.
  • Game Provider: Licensed game software companies that power the games.
  • KYC Verification Services: Trusted third parties for identity verification.
  • Legal Authorities: Where required by court order or legal obligation.
  • Regulatory Body: To regulatory authorities in accordance with license terms.
  • Fraud Prevention: Specialist service providers for fraud detection.

We have strict data protection agreements in place with all third parties. They will only receive the information necessary for their specific service — nothing more.

5 Cookie Policy

The TKQK website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences.

  • Essential Cookies: Essential for the platform to function properly. These cannot be disabled.
  • Functional Cookies: Remembers your language, theme, and preferences.
  • Analytics Cookies: Helps improve the platform by analyzing user behavior.
  • Session Cookie: Maintains login sessions and ensures security.

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may prevent some platform features from working correctly.

6 Security Measures

TKQK uses industry-leading security technology to protect your data. Our security team monitors all systems 24 hours a day, 7 days a week.

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Two-Factor Authentication (2FA) is available for account security.
  • Unusual logins or transactions are automatically detected and blocked.
  • Passwords are always stored in hashed form, never in plain text.
  • Vulnerabilities are identified through regular penetration testing and security audits.
  • Data backups are automatically stored in multiple secure locations.

If you notice any suspicious activity on your account, change your password immediately and contact our support team.

7 Your Right to Privacy

As a TKQK user, you have important rights that we fully respect. Contact our support team to exercise any of these rights.

  • Right of Access: The right to know what information we hold about you.
  • Right to Rectification: Right to correct inaccurate or incomplete information.
  • Right to Erasure: Right to request deletion of your information under certain conditions.
  • Right to Restrict Processing: Right to restrict data processing under certain circumstances.
  • Right to Portability: The right to receive your data in a machine-readable format.
  • Right to Object: Right to stop marketing communications.
  • Right to Complain: Right to lodge a complaint with the applicable data protection authority.

8 Children's Privacy

TKQK strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect any information from minors.

  • Age verification is mandatory during registration.
  • No one under the age of 18 is permitted to create an account.
  • If we discover that a minor is using an account, that account will be suspended immediately.
  • If parents suspect their child is using our platform, please notify our support team immediately.

9 Changes to Privacy Policy

TKQK may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform.

  • The date of changes will always be noted at the top of the page as "Last Updated."
  • For major changes, 30 days' notice will be provided.
  • Continued use of the platform after any updates will be considered acceptance of the revised policy.
  • If you disagree with the changes, you may request account closure.

10 Contact Us

For any questions, requests, or complaints regarding this privacy policy, please contact our data protection team. We typically respond within 72 hours.

Privacy Email:
[email protected]
Our team is always ready to help you.

Your Rights At a Glance

At TKQK, you are more than just a user — you have full control over your own data.

Right to Access Information

You can find out what information we hold about you at any time.

Right to Rectification

You may request correction of inaccurate or outdated information.

Right to Erasure

You may request deletion of your personal information under certain conditions.

Data Portability

The right to download your data in a machine-readable format.

Right to Opt Out of Marketing

You can opt out of promotional communications at any time.

Right to Complain

Full right to lodge a complaint with the data protection authority.

Safe & Trusted Platform

Keeping your data secure Enjoy TKQK

Join the exciting world of TKQK gaming today with your data fully protected under our Privacy Policy. Welcome to the platform trusted by thousands of players across Bangladesh.

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