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Responsible Gaming

On TKQK Responsible Gaming — Play for fun, play with control

Gaming should be a source of enjoyment, not stress. TKQK believes every player has the right to a safe and healthy gaming experience. Our responsible gaming tools and guidelines are here to help you maintain that balance.

18+ Only
Setting Personal Limits
Self-Exclusion Feature
24/7 Support
Our Safeguards

To promote responsible gaming on TKQK, we have put multiple layers of protection in place.

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately, and any increase requires a 72-hour cooling period.

Session Time Control

Set a limit on how many hours you want to play. Once the time is up, TKQK will automatically alert you and, if needed, end your session.

Self-Exclusion

Use Self-Exclusion to take a break from the platform for a set period. Options range from 1 week to a permanent account closure.

Loss Limit

Decide in advance the maximum loss you can accept within a set period. Once that limit is reached, no further bets can be placed.

Reality Check Reminder

Pop-up notifications appear at regular intervals to remind you how long you've been playing and how much you've spent.

Expert Support

If you have any concerns about your gaming, our trained support team is available at any time to help. Your information will remain completely confidential.

Table of Contents

What is responsible gaming, really?

Responsible Gaming means enjoying gaming as a fun form of entertainment — not as a way to make money, not as an escape from daily stress, but purely for the enjoyment and excitement it brings. At TKQK, we believe that Healthy Gaming Habits Building that balance is a shared responsibility between every player and the platform.

When gaming starts to matter more than every other part of your life — pulling you away from family, friends, and work, or putting you under financial pressure — it is no longer entertainment. Recognising that moment and taking the right steps is what responsible gaming is all about.

Keep in mind: Gaming is entertainment, not an investment. There are no guaranteed wins — the outcome of every game depends entirely on chance.

Why does this matter so much?

Online gaming is growing rapidly in Bangladesh, with millions of people spending time on various platforms for entertainment every day. But within that large number, a small portion can unknowingly drift into a situation that becomes difficult to step back from.

Research shows that players who follow responsible gaming habits enjoy themselves far more over the long term. They know when to stop, how much to spend, and that family time matters just as much. TKQK wants every user to be that kind of player.

  • Do not let gaming interfere with any other important responsibilities in your life.
  • Protect yourself from spending beyond your means.
  • Maintain healthy relationships with family and friends.
  • Good mental health makes your gaming experience more enjoyable.
  • Getting help early makes any problem much easier to resolve.

Tips for Healthy Gaming Habits

Keep these tips in mind to build responsible gaming habits on TKQK. They may seem simple, but in the long run they are what keep your gaming experience enjoyable.

  • Set a budget first: Decide in advance how much you're willing to spend on gaming each month, and never exceed that limit.
  • Set time limits: Decide how many hours you'll play each day, and always take a break when that time is up.
  • Do not play just to win: Chasing losses with more bets usually leads to even greater losses.
  • Play with a clear head: Avoid gaming when you are tired, stressed, or under the influence of alcohol.
  • Keep other hobbies: Gaming is not everything — make time for family, friends, exercise, and other leisure too.
  • Keep a log: Keep track of how much BDT you have spent and how much time you have played.
  • Take breaks: Long, uninterrupted sessions increase mental and physical fatigue. Take at least a 10-minute break every hour.

Log in to your TKQK account Account Settings makes it easy to set a deposit limit and session timer.

Warning Warning Signs Recognise

If any of these signs appear, make sure to take a break and seek help if necessary.

Overspending

Repeatedly spending beyond your set budget or using household money for gaming.

Chasing losses

Placing bet after bet to try to recover lost money, while increasing the stake each time.

Relationship Strain

Arguments with family or friends because of gaming, or failing to make time for them.

Hiding your gaming

Hiding how much you play or spend from family or those close to you.

Emotional Distress

Feeling restless or irritable when not playing, or being unable to focus on anything unless you're gaming.

Gaming with borrowed money

Borrowing money or using credit to fund gaming and being unable to pay it back.

If even one of the signs above applies to you — do not worry. Reaching out for help takes courage. Contact TKQK Support or use our self-exclusion tool.

TKQK's Responsible Gaming Tools

We built these tools to help keep your gaming experience safe.

1

Deposit Limit

Set a maximum deposit amount per day, week, or month. Decreasing the limit takes effect immediately; increasing it requires a 72-hour waiting period.

2

Loss Limit

Set the maximum amount you are willing to lose in a given period. Once that threshold is hit, betting will stop automatically.

3

Session Time Limit

Set a daily time limit for how long you stay on the platform. Once the limit is reached, you'll receive an automatic alert and be logged out.

4

Reality Check

A pop-up appears every 30 minutes or 1 hour showing a summary of your session time and wins/losses.

5

Cooling-Off Period

Temporarily pause your account for anywhere between 1 day and 6 weeks. During this period, logging in or placing bets will not be possible.

6

Permanent Self-Exclusion

Suspend your account long-term or permanently. Once activated, the account cannot be reactivated for at least 6 months.

Yourself Self-Assessment

Ask yourself the questions below. If most of your answers are "Yes", you're already practicing healthy gaming habits. If many answers are "No", it may be time to pause and reflect.

This assessment is for your eyes only — no data is stored. Answering honestly is what will benefit you most.

1

I always set a fixed budget before I start gaming and stick to it.

2

When I lose, I accept it and don't chase losses with bigger bets.

3

Gaming is not affecting my work, family, or health.

4

I am honest with my family about how much time I spend gaming.

5

I can take a break when I need to and feel fine without playing.

6

I see gaming as entertainment only, not as a way to earn money.

7

I have never borrowed money or dipped into savings to fund gaming, and the thought has never crossed my mind.

Protecting Minors

TKQK strictly prohibits anyone under 18 from accessing the platform. Age is verified at registration, and any account that raises concern is investigated.

If you have children or teenagers at home, take the steps below to prevent them from accessing gaming platforms.

  • Use a password or PIN lock on your device.
  • Install parental control software on your browser.
  • Keep the TKQK app and your login credentials out of reach of children.
  • Do not leave your device unattended while logged in to your account.
  • Talk openly with your children about the risks of online gaming.

If you suspect a minor is using your account, contact our support team immediately.

Where can I get help?

Gaming addiction is a real issue, and seeking professional help is entirely normal. Asking for support instead of facing it alone is the smart choice.

Beyond TKQK's own support team, you can also seek guidance from various professional organisations. Our support team is always ready to reach out and point you in the right direction.

  • TKQK Live Chat Support — 24 hours a day, 7 days a week
  • Detailed discussion by email — [email protected]
  • Self-exclusion directly from Account Settings
  • Contact a local mental health counselor
  • Tell a trusted family member and ask for help

Asking for help isn't a sign of weakness — it takes courage. TKQK is always here for you.

General FAQ

Log in to your TKQK account and go to Account Settings > Responsible Gaming. From there you can set a Deposit Limit, Loss Limit, and Session Time. Lowering a limit takes effect immediately; increasing one requires a 72-hour cooling period.

Once a cooling-off period ends, your account is reactivated automatically. For permanent self-exclusion, however, the account cannot be reopened for a minimum of 6 months, and you will need to contact the support team to do so.

No. TKQK strictly enforces an 18+ policy. Age is verified at registration, and any account found to belong to a minor is closed immediately. Parents are advised to keep their devices secure.

Contact TKQK's 24/7 live chat support. Our trained team can help you set up self-exclusion or a cooling-off period, and point you toward professional counselling if needed.

At the interval you set — for example every 30 minutes or every hour — a pop-up appears showing how long you have been playing and how much you have won or lost in that session. You can then choose to continue or stop.

Setting limits does not affect your eligibility for promotions. However, during a cooling-off period or Self-Exclusion, your account will be inactive and any offers available during that time cannot be used.
Safe Gaming, Happy Life

Play Responsibly,
Enjoy with TKQK

Enjoy gaming while keeping it fun and within your limits. Join TKQK today and use our responsible gaming tools to make sure your experience stays safe.

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